Apple responds to third-party battery iOS warning controversy

Apple responds to third-party bombardment iOS alert controversy

"We take the prophylactic of our customers very seriously," says Apple tree

iPhone XS

In a argument released today, Apple dedicated the employ of a bombardment warning message that appears when an iPhone user replaces their bombardment not at an Apple Shop or authorized repair facility.

The tech giant says it does this to ensure device rubber and operation, according to the statement. While truthful, the notification also likely aims to discourage iPhone owners from swapping the phone'due south battery themselves, or at an unauthorized repair store, effectively hindering the third-party market's ability to operate.

The full statement Apple sent to well-known Apple commentator Rene Ritchie (@reneritchie) regarding the notification reads as follows:

"We take the safety of our customers very seriously and want to brand sure whatever battery replacement is done properly. In that location are at present over 1,800 Apple authorized service providers across the US, so our customers have fifty-fifty more than user-friendly access to quality repairs. Final year, nosotros introduced a new feature to notify customers if nosotros were unable to verify that a new, genuine battery was installed by a certified technician following Apple repair processes.

This information is there to help protect our customers from damaged, poor quality, or used batteries that tin can pb to rubber or performance issues. This notification does not impact the customer'south power to use the phone after an unauthorized repair."

News bankrupt final week, courtesy of iFixit, that if an iPhone battery is replaced either on your own or at an unauthorized repair shop, an ominous bulletin in the Settings app reads every bit follows:

"Important Bombardment Message

Unable to verify this iPhone has a genuine Apple battery. Health data non available for this bombardment."

This notification merely appeared on the iPhone XR, iPhone XS and iPhone XS Max when running iOS 12 or iOS 13, co-ordinate to iFixit.

According to iFixit, all Apple tree batteries include an authentication characteristic that pairs the bombardment to the specific iPhone's logic board.

It's of import to indicate out that Apple tree doesn't disable the battery and that it does continue to work after receiving this notification, with merely 'Battery Health' in the Settings app being no longer visible.

Source: @reneritchie Via: The Verge